Careers at Montrose

Dispatch

Pickering

Ontario

Overview

This position supports the business in a critical way by delivering products to our valued customers and providing the highest level of customer service in each transaction. You will be engaging with the sales staff on a daily basis as you pick up product from the store before you begin each day’s deliveries.

What you will be doing

  • Deliver cannabis, cannabis accessories, and products to our customers in a safe, courteous, and timely manner throughout the Durham Region
  • Verify identification of customers upon delivery
    Establish and maintain outstanding relations with customers pre and post delivery
  • Review and verify invoices and purchase requests with accuracy
  • Process and deliver customer orders using the Pineapple Express Delivery route management application
  • Inspect delivery vehicles and ensure the safety and security of the loading and unloading process
  • Determine placement of merchandise, follow safety and lifting protocols during deliveries and conduct safety reviews
  • Document each sale and maintain delivery logs / records
  • Maintain logs of working hours and of vehicle service and repair status

What we need from you

  • High school diploma
  • Clear criminal background check
  • Your own vehicle (km reimbursement provided)
  • G license and a minimum of 10 years of delivery driver experience
  • A copy of current, clean driving abstract with no violations within the last three years
  • Availability to work 11am – 7pm for a mix of weekday/weekend shifts
  • Working smartphone with a data plan and charger (phone allowance provided)
  • Familiarity with local streets and neighborhoods
  • Successful completion of a Defensive Driver course is an asset
  • CannSell Training Certificate (must posses prior to interview if selected)
  • A genuine eagerness to learn
  • High levels of integrity and responsibility
  • Experience in operating POS systems (additional training for the Cannabis POS system will be provided)
  • Knowledge of the various forms of cannabis, including strains, types, and effects
  • Knowledge of the various forms of accessories and cannabis consumption methods
  • Willingness and eagerness to learn the ever-changing products
  • Positive and outgoing personality to ensure a high level of customer interaction and satisfaction
  • Ability to multitask and work efficiently
  • A demonstrated ability to organize self and workstation to maximize efficiencies

Duties

  • Deliver cannabis, cannabis accessories, and products to our customers in a safe, courteous, and timely manner throughout the Durham Region
  • Establish and maintain outstanding relations with customers
  • Review and verify invoices and purchase requests with accuracy
  • Process and deliver customer orders using the Pineapple Express Delivery route management application
  • Communicate customer requests and/or problems to a Retail Store Manager or Team Lead when needed
  • Inspect delivery vehicles and ensure the safety and security of the loading and unloading process
  • Contact customers to confirm delivery details
  • Verify the customer’s identity before making the delivery (ensuring they are of legal age)
  • Determine placement of merchandise, follow safety and lifting protocols during deliveries and conduct safety reviews
  • Document each sale and maintain delivery logs/records
  • Maintain logs of working hours and of vehicle service and repair status, following applicable provincial and federal regulations
  • Maintain G license throughout employment tenure
  • Demonstrate familiarity with local streets, neighbourhoods, and route
  • Maintain a clean driving abstract throughout employment tenure
  • Maintain records of first aid kit in the vehicle and report usage to the safety representative
  • Successful completion of a Defensive Driver course is an asset
  • Maintain a working smartphone with a data plan
  • Demonstrate high levels of integrity and responsibility
  • Participate in continuous learning opportunities as they relate to the business
  • Maintain a willingness and eagerness to learn the ever-changing products
  • Maintain a positive and outgoing personality to ensure a high level of customer interaction and satisfaction
  • Strive to multitask and work efficiently
  • Assist with inventory management
  • Maintain a high degree of organization
  • Other duties as requested

Pay Rate

$16/hr + milage reimbursement

Why work for us

Working in one of the coolest industries not good enough?

Benefits:

    • Profit sharing / Group RSP
    • Insurance (Medical, Dental, Vision)
    • Tuition reimbursement
    • Corporate discounts
    • Paid sick leave
    • Community involvement initiatives
    • State of the art technology
    • Work-life balance
    • Flexible vacation

When you will hear back

We truly appreciate your interest in this role, but only those who are selected to for an interview will be contacted.

Montrose is an equal opportunity employer and we value diversity in our workforce as well as in our customers, suppliers and all others we encounter. It is our policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities. We are committed to fostering diversity within our community and prohibit discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability or any other characteristic protected by law.

We welcome and encourage applications from everyone. Accommodations are made available upon request for candidates taking part in all aspects of the selection process. If you would like to request a specific accommodation because of a disability or a medical need, please email info@localhost with “Accommodation” as the subject line.

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Montrose is an OCS authorized independent cannabis retail store located in Pickering Ontario. Offering same day delivery, in-store shopping, and pickup.

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