Careers at Montrose
Sales Associate
Pickering
Ontario
Overview
This position supports the business in a critical way by selling our valued customers high quality cannabis products and providing the highest level of customer service and product knowledge in each transaction.
What you will be doing
- Verify ID, ensure no one underage enters the store
- Ensure a smooth cannabis purchase experience with the processing of each transaction and customer order
- Respond to customer inquiries with product knowledge and accuracy
- Put together customer orders as they are placed
- Maintain a clean and organized stockroom and showroom
- Maintain inventory, stock storage rooms as product shipments arrive, and report any inventory discrepancies immediately
What we need from you
- College or University Degree in Business or related field
- Entrepreneurial drive – we want to hear about your side hustle!
- A personal affinity for our products
- Retail experience and excellent interpersonal and customer service skills
- A demonstrated passion for community involvement
- Minimum age of 19 per the Alcohol and Gaming Commission of Ontario
- Clear criminal background check
- CannSell Training Certificate (must posses prior to interview if selected)
- Eagerness to learn
- Demonstrate high levels of integrity and responsibility
- Experience in handling and utilizing POS systems (additional training for the Cannabis POS system will be provided)
- Knowledge of the various forms of cannabis, including strains, types, and effects
- Knowledge of the various forms of accessories and cannabis consumption methods
- Willingness and eagerness to learn the ever-changing products
- Positive and outgoing personality to ensure a high level of customer interaction and satisfaction
- Ability to multitask and work efficiently
- Experience in inventory management
- Demonstrated ability to organize self and workstation to maximize efficiencies
Duties
- Responsible for verifying customer ID to ensure no one underage enters the store
- Process transactions and customer orders and ensure a smooth cannabis purchase experience
- Respond to customer inquiries with expert product knowledge and accuracy
- Adhere to all company training, operation standards, and procedures
- Abide by all company, provincial, and federal regulations and requirements for the sale of cannabis and associated products
- Complete tasks as assigned by the store managers and team leads
- Put together customer orders as they are placed
- Maintain a clean and organized stockroom and showroom
- Report any inventory discrepancies to the team lead & general manager
- Maintain inventory and stock the storage rooms as product shipments arrive
- Demonstrate an entrepreneurial drive
Participate in continuous learning opportunities as they relate to the business - Maintain a willingness and eagerness to learn the ever-changing products
- Maintain a positive and outgoing personality to ensure a high level of customer interaction and satisfaction
- Demonstrate high levels of integrity and responsibility
- Operate the Cannabis POS system with accuracy
- Strive to multitask and work efficiently
- Assist with inventory management
- Maintain a high degree of organization
- Cross-training to learn other positions
- Other duties as assigned
Pay Rate
$37,570 annual salary for full time position, $17/hr for part-time.
Why work for us
Working in one of the coolest industries not good enough?
Benefits:
- Profit sharing / Group RSP
- Insurance (Medical, Dental, Vision)
- Tuition reimbursement
- Corporate discounts
- Paid sick leave
- Community involvement initiatives
- State of the art technology
- Work-life balance
- Flexible vacation
When you will hear back
We truly appreciate your interest in this role, but only those who are selected to for an interview will be contacted.
Montrose is an equal opportunity employer and we value diversity in our workforce as well as in our customers, suppliers and all others we encounter. It is our policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities. We are committed to fostering diversity within our community and prohibit discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability or any other characteristic protected by law.
We welcome and encourage applications from everyone. Accommodations are made available upon request for candidates taking part in all aspects of the selection process. If you would like to request a specific accommodation because of a disability or a medical need, please email info@localhost with “Accommodation” as the subject line.