Careers at Montrose

Team Lead

Pickering

Ontario

Overview

In a nutshell, you will be leading a small team of associates for a cannabis retail store! This position contributes to the overall success of the organization by supporting the Retail Store Manager in managing daily operations and selling our valued customers high quality cannabis products and providing the highest level of customer service and product knowledge in each transaction.

What you will be doing

  • Assist Retail Store Manager in overseeing daily operations
  • Assist Retail Store Manager to recruit, hire and develop sales talent
  • Assist Retail Store Manager in recognizing performance issues and developing plans for resolution
  • Assist Retail Store Manager to create staffing schedule, oversee shifts, and provide coverage as needed
  • Assist Retail Store Manager with monthly reports on sales, inventory, and payroll
  • Assist Retail Store Manager to oversee dispatch for deliveries throughout Durham Region
  • Coach and motivate the retail team
  • Verify ID, ensure no one underage enters the store
  • Ensure a smooth cannabis purchase experience with the processing of each transaction and customer order
  • Respond to customer inquiries with expert product knowledge and accuracy
  • Put together customer orders as they are placed
    Maintain a clean and organized stockroom and showroom
  • Maintain inventory, stock storage rooms as product shipments arrive, and report any inventory discrepancies immediately

What we need from you

  • College or University Degree in Business or related discipline
  • Minimum age of 19 per the Alcohol and Gaming Commission of Ontario
    Criminal background check
  • Entrepreneurial drive – we want to hear about your side hustle!
  • 5+ years of management/leadership experience in a retail environment with excellent interpersonal customer service skills
  • A demonstrated passion for community involvement
  • CannSell Training Certificate (must posses prior to interview if selected)
  • Eagerness to learn
    Demonstrate high levels of integrity and responsibility
  • Experience in handling and utilizing POS systems (additional training for the Cannabis POS system will be provided)
  • A personal affinity for our products
  • Knowledge of the various forms of cannabis, including strains, types, and effects
  • Knowledge of the various forms of accessories and cannabis consumption methods
  • Willingness and eagerness to learn the ever-changing products
  • Positive and outgoing personality to ensure a high level of customer interaction and satisfaction
  • Ability to multitask and work efficiently
  • Experience in inventory management
  • Demonstrated ability to organize self and workstation to maximize efficiencies

Duties

  • Recruit, hire and develop sales talent in partnership with Retail Store Manager
  • Coach and motivate the retail team
  • Create staffing schedule, oversee shifts, and provide coverage as needed
  • Assist Retail Store Manager in recognizing performance issues and developing plans for resolution
  • Manage payroll including verification and reporting
  • Responsible for verifying customer ID to ensure no one underage enters the store
  • Process transactions and customer orders and ensure a smooth cannabis purchase experience
  • Respond to customer inquiries with expert product knowledge and accuracy
  • Adhere to all company training, operation standards, and procedures
  • Abide by all company, provincial, and federal regulations and requirements for the sale of cannabis and associated products
  • Put together customer orders as they are placed
    Maintain a clean and organized stockroom and showroom
  • Report any inventory discrepancies to the Director immediately
  • Maintain inventory and stock the storage rooms as product shipments arrive
  • Demonstrate an entrepreneurial drive
    Participate in continuous learning opportunities as they relate to the business
  • Maintain a willingness and eagerness to learn the ever-changing products
  • Maintain a positive and outgoing personality to ensure a high level of customer interaction and satisfaction
  • Demonstrate high levels of integrity and responsibility
  • Operate the Cannabis POS system with accuracy and train new staff on it
  • Strive to multitask and work efficiently
  • Assist Retail Store Manager in overseeing inventory management
    Maintain a high degree of organization
  • Cross train to learn all other positions
  • Complete tasks as assigned by the Retail Store Manager
  • Other duties as assigned

Pay Rate

$41,000 annual salary for full time position, $22/hr for part-time.

Why work for us

Working in one of the coolest industries not good enough?

Benefits:

    • Profit sharing / Group RSP
    • Insurance (Medical, Dental, Vision)
    • Tuition reimbursement
    • Corporate discounts
    • Paid sick leave
    • Community involvement initiatives
    • State of the art technology
    • Work-life balance
    • Flexible vacation

When you will hear back

We truly appreciate your interest in this role, but only those who are selected to for an interview will be contacted.

Montrose is an equal opportunity employer and we value diversity in our workforce as well as in our customers, suppliers and all others we encounter. It is our policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities. We are committed to fostering diversity within our community and prohibit discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability or any other characteristic protected by law.

We welcome and encourage applications from everyone. Accommodations are made available upon request for candidates taking part in all aspects of the selection process. If you would like to request a specific accommodation because of a disability or a medical need, please email info@localhost with “Accommodation” as the subject line.

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Montrose is an OCS authorized independent cannabis retail store located in Pickering Ontario. Offering same day delivery, in-store shopping, and pickup.

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